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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gigi

November 11, 2024

5  out of  5
rating by Gigi
"Very helpful agents, very professional They have always help me, every single time I’ve called Am very satisfied with their service"
We responded:
"We’re honored by your positive feedback Gigi! We look forward to continuing to provide you with great service! - Ernie Bolanos"
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colleen kubes

November 11, 2024

5  out of  5
rating by colleen kubes
"I switched to Mr. Bolanos after my divorce. He and his office staff are quick to respond to my emails, efficient and kind. They entire office is a pleasure to deal with. Thank You"
We responded:
"Thank you for taking the time for this great review Colleen. It's a pleasure to be servicing your policies. - Ernie Bolanos"
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Adam L

November 9, 2024

5  out of  5
rating by Adam L
"Richard Piñeda helped me out with a new auto insurance policy through State Farm. He was very informative and patient with me to make the process easy for me. Would highly recommend to seek his assistance with any issues or questions you have."
We responded:
"We’re thankful for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Ernie Bolanos"
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Monica Gorostieta

November 9, 2024

5  out of  5
rating by Monica Gorostieta
"Richard P. Was very helpful with advising me and going over what State Farm has to offer me with auto insurance. Gave me the best possible option and a good quote. Very professional, informative, and patient."
We responded:
"Thank you for your 5-star review Monica! My State Farm team and I are happy to be your good neighbor! - Ernie Bolanos"
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Brenda de amaya

November 7, 2024

5  out of  5
rating by Brenda de amaya
"Richard Pineda was very kind and patient when he answered all my questions. He also did everything possible to find the best rate for my cars. Thank you very much for your attention."
We responded:
"Brenda, thank you for taking the time for our review. Love hearing you had a great experience with our office. - Ernie Bolanos"
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VALERIE MAE MARTINEZ

November 1, 2024

5  out of  5
rating by VALERIE MAE MARTINEZ
"5/5!!! I highly recommend Diana for her exceptional service and expertise in insurance! She went above and beyond to help me lower my home insurance premium, providing personalized quotes that fit my budget perfectly. Diana's guidance didn't stop there - she also offered valuable advice on reducing my auto insurance premium. Her knowledge and professionalism made the entire process seamless. Thank you, Diana, for your outstanding assistance!"
We responded:
"Thank you for the 5 stars Valerie! Ernie Bolanos"
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SYLVIA C

November 1, 2024

5  out of  5
rating by SYLVIA C
"An update to SF. I have now been doing most of my business transactions through Bryan and have really enjoyed all his help and his thoroughness & knowledge to my account. He's great! I believe we have always recommended friends & family to call them because I think they're the best! Thanks Bryan!!! Lily is the best. She is very knowledgeable, courteous and responds in a timely manner. She makes State Farm look good!"
We responded:
"Sylvia, you're right. Lily does make State Farm look good! It's a pleasure to assist you with your insurance and thanks for the great review! - Ernie Bolanos"
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Geri Pahed

October 17, 2024

5  out of  5
rating by Geri Pahed
"Diana Atlas is consistently excellent in her customer service! Every time I speak with her, she is knowledgeable, kind and very professional. State Farm is very lucky to have Diana as she makes State Farm and this agency look very good. 👏🏼"
We responded:
"Thank you for taking the time to recognize our great service Geri! We appreciate you! - Ernie Bolanos"
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Cheryl Jackson

October 15, 2024

5  out of  5
rating by Cheryl Jackson
"It was great working with Diana. She's conscientious, a good listener and makes it pleasant to talk through our insurance needs. This is an office where customer service is definitely number one."
We responded:
"Thank you for recognizing our great service Cheryl! - Ernie Bolanos"
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Cheryl Thomas

October 15, 2024

5  out of  5
rating by Cheryl Thomas
"Brian is so helpful and takes his time explaining everything. If you need help talk to Brian he's great!"
We responded:
"We appreciate the great review Cheryl! - Ernie Bolanos"
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Felipe Merca

October 10, 2024

5  out of  5
rating by Felipe Merca
"Excellent experience and I appreciate the patience received. Service was well given and gave me many options to choose. Thank you very much and totally recommend."
We responded:
"Thanks for the great review Felipe! Glad you had a great experience with our office. - Ernie Bolanos"
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Elsa Chinchilla

October 9, 2024

5  out of  5
rating by Elsa Chinchilla
"Bryan #1 super professional 👍"
We responded:
"Thank you Elsa! - Ernie Bolanos"
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giovanna duarte

October 4, 2024

5  out of  5
rating by giovanna duarte
"I really appreciate the agent Juan Bustos who helped me out with my policy. He went above and beyond in assisting me with my policy. His patience and attention to detail were remarkable, ensuring that I fully understood every step of the process. What could have been a confusing or stressful experience was made smooth and easy thanks to Juan's expertise and calm demeanor. He took the time to answer all my questions thoroughly, and his professionalism truly stood out. I’m very grateful for his help and for making this entire process hassle-free."
We responded:
"Giovanna, welcome to the State Farm Family! We appreciate you taking the time to write such a nice review. Feel free to reach out anytime. - Ernie Bolanos"
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Jim Crawford

October 4, 2024

5  out of  5
rating by Jim Crawford
"I was auto-switched to Ernie because my previous agent retired. I couldn’t be happier to have Ernie and his staff taking care of my insurance accounts. Bryan has been super helpful and Diana has been very patient and kind, helping me keep track of my Earthquake insurance. What a great team!"
We responded:
"Jim, it's a pleasure to serve as your new agent. Thank you for recognizing the team. Please feel free to reach out anytime, we're here to help. - Ernie Bolanos"
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Silvia Ortega

October 3, 2024

5  out of  5
rating by Silvia Ortega
"Excelente atención"
We responded:
"Muchas gracias por la excelente resena! Lo apreciamos! - Ernie Bolanos"
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Daniel Arnerich

September 27, 2024

5  out of  5
rating by Daniel Arnerich
"Juan was very helpful getting my policy set up. Prices and coverage were good as well."
We responded:
"Daniel, thank you for the great review! We appreciate it! - Ernie Bolanos"
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Desiree Abundis

September 15, 2024

5  out of  5
rating by Desiree Abundis
"Bryan has been extremely helpful in helping me understand my monthly payment, and in helping me find the best rate possible. Thank you!"
We responded:
"Thank you for the great review Desiree! We appreciate your business and loyalty! - Ernie Bolanos"
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Robin Thompson

September 13, 2024

5  out of  5
rating by Robin Thompson
"I called the agent’s office for help with a billing question. Diana was the epitome of excellence in her demeanor and customer service. It seems that good customer service is hard to come by these days, but Diana is a gem and a true asset to her employer. Thanks Diana"
We responded:
"Robin, we appreciate the great review! Love seeing our team get recognized for their hard work! Thank you! - Ernie Bolanos"
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Van Thompson

September 12, 2024

5  out of  5
rating by Van Thompson
"Great service, great people, it’s such a pleasure to do business with this office!"
We responded:
"Thanks Van, it's great having customers like you! - Ernie Bolanos"
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Shelley Irwin

September 11, 2024

5  out of  5
rating by Shelley Irwin
"Bryan and the rest of the office at Ernie Bolanos State Farm. They’re an incredible bunch of people that helped us during our weakest times in our life, We need more people like Ernie Bolanos Office, if I could give them 10 stars I would. They are amazing compassionate, and really help me with getting affordable great insurance! I wish more State Farm offices were ran like their office!"
We responded:
"Such a heartfelt review Shelley, thank you! We appreciate you and your family. Glad we could be here for you. - Ernie Bolanos"
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Kagan Oshiro

September 10, 2024

5  out of  5
rating by Kagan Oshiro
"Richard was very professional and thorough when I came in to get a motorcycle policy. I’ve had a life insurance policy for over 10 years and never had a complaint with Ernie’s team. Ernie even stopped by to ask how I was doing and offer me a cold beverage (110 degree weather). To say Ernie goes above and beyond would be an understatement; this guy is to the moon!"
We responded:
"Kagan! You rock my friend, thank you for the great review, your loyalty and trust! - Ernie Bolanos"
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nazzy

September 10, 2024

5  out of  5
rating by nazzy
"I had the pleasure of being helped by Juan, and I can't say enough about the excellent service he provided. He was incredibly patient, taking the time to thoroughly explain everything and making sure I understood every detail. His kindness and professionalism truly stood out as he helped me weigh my options and choose the best one for my needs. Juan went above and beyond, ensuring that I felt confident and informed throughout the entire process!"
We responded:
"Nazzy! We work hard to provide this level of service and I'm glad to hear you received it. Thank you for choosing our office and for taking the time on this great review - Ernie Bolanos"
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Mike Alvarez

August 26, 2024

5  out of  5
rating by Mike Alvarez
"I got a life insurance policy from Bryan and he answered every question to detail. I loved how transparent he was and catered to the needs of a policy that I needed for my family! Thank you so much Bryan for your professionalism and answering of my many questions. If you need a life insurance, car insurance policy. You’re in good hands with Bryan!"
We responded:
"Mike, so glad we could assist with your life insurance. We appreciate the great review, thank you! - Ernie Bolanos"
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Gabriel Vela

August 25, 2024

5  out of  5
rating by Gabriel Vela
"Juan D bustos was great and was an amazing help in starting my first insurance policy ever! He answered every question I had and was able to help me better understand what I was getting into and I will for sure be recommending him to anyone in the future! Great interaction and experience overall thanks to Juan!"
We responded:
"So glad you had a great experience with our office Gabriel. We thank you for the great review too! - Ernie Bolanos"
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Garen

August 23, 2024

5  out of  5
rating by Garen
"Diana was a fantastic help. Very quick and fast service. I am very appreciative of work she’s done with me."
We responded:
"Thank you for recognizing our service Garen! We appreciate the review. - Ernie Bolanos"