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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Jacobo

April 17, 2026

5  out of  5
rating by Michelle Jacobo
"Juan Bustos was so kind and patient with me. He helped break everything down step by step and was more than happy to answer any questions I had. Loved the customer service!"
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colleen kubes

April 14, 2026

5  out of  5
rating by colleen kubes
"I switched to Mr. Bolanos after my divorce. He and his office staff are quick to respond to my emails, efficient and kind. They entire office is a pleasure to deal with. I had to come back and give a shout out to Bryan, Diana AND Donovan!! They are so darn helpful.Thank You for always providing excellent service and great conversations!!!!"
We responded:
"Thank you for taking the time for this great review Colleen. It's a pleasure to be servicing your policies. - Ernie Bolanos"
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Lenore Rider

April 10, 2026

5  out of  5
rating by Lenore Rider
"Highly recommend!! Always professional and friendly."
We responded:
"Thank you for the great review Lenore! Glad to hear about your experience with our office. - Ernie Bolanos State Farm"
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Bryan Okazaki

April 9, 2026

5  out of  5
rating by Bryan Okazaki
"It was great speaking with Diana Atlas today. We reviewed my policies with Diana who provided me different scenarios on coverage/deductible/liability options that provided me the knowledge to make educated decisions on how I proceeded. She was knowledgeable, understanding, and most importantly, patient with me while we navigated coverages. Thank you again Diana!!! Give her a raise, Ernie!!!"
We responded:
"So glad we were able to assist Bryan! Thank you for taking the time to leave this great review! - Ernie Bolanos State Farm"
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Teresa Eugenio

April 6, 2026

5  out of  5
rating by Teresa Eugenio
"This morning I contacted this State Farm office to discuss the homeowners policy I've had with them for around 5 years now. I spoke with Diana Atlas and discussed the premium increase from the prior years. Diana was knowledgeable and helpful and explained causes of premium increase and what I could do to reduce the premium. Diana empathized with my dilemma and assisted me. Her knowledge, professionalism and overall demeanor put my concerns and stress to rest. We reached a satisfactory resolution. Thank you Diana!!!"
We responded:
"Thank you for the great review Teresa. I'm glad we were able to assist you. - Ernie Bolanos State Farm"
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Nancy C

April 3, 2026

5  out of  5
rating by Nancy C
"Diana is very personable and has always been so helpful in making our insurance decisions. Thank you Diana"
We responded:
"Glad to hear Nancy and thank you for taking the time to leave us a nice review! - Ernie Bolanos State Farm"
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Barbara Mroz

March 28, 2026

5  out of  5
rating by Barbara Mroz
"I had such a great experience working with Donovan on my car insurance. He was incredibly helpful from start to finish and made what can usually feel like a stressful process so much easier. Donovan took the time to explain all of my options clearly, answered every question I had as I know nothing about insurance. He was super patient with me and I really appreciate the guidance! 10/10 appreciate!"
We responded:
"What a great review, thank you Barbara! - Ernie Bolanos State Farm"
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Rich Martinez

March 21, 2026

5  out of  5
rating by Rich Martinez
"I originally called Richard at State Farm just looking for information, but after talking with him, I felt completely confident moving forward. He was knowledgeable, helpful, and took the time to find a creative solution so I could get the coverage I felt was necessary. I really appreciated how easy he made the process, and I highly recommend Richard for all your insurance needs."
We responded:
"Glad you found us Rich! It's a pleasure to have assisted you. Reach out to us anytime. - Ernie Bolanos State Farm"
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Aliyah Styles

March 8, 2026

5  out of  5
rating by Aliyah Styles
"Thank you for going over my coverage and with me. Bryan is the agent that help me. Thank you!"
We responded:
"We appreciate you taking the time to leave us a great review Aliyah! Thank you! "
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Eleazar Joseph

February 22, 2026

5  out of  5
rating by Eleazar Joseph
"Thanks Bryan Estrada. You are a great guy with the awesome customer service. I am so happy that you hook me up with great insurance and price. Thanks once again."
We responded:
"We appreciate the great review Eleazar! Glad we could assist you! - Ernie Bolanos State Farm"
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Nabil Sakkab

February 17, 2026

5  out of  5
rating by Nabil Sakkab
"Professional and Efficient operation."
We responded:
"Thank you for recognizing our efforts Nabil! We appreciate the review! - Ernie Bolanos State Farm"
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Mark Stewart

February 13, 2026

5  out of  5
rating by Mark Stewart
"Bryan was very helpful in evaluating ways to adjust my coverage and reduce the premium. I was able to call and immediately get him on the phone without an automated message. That is rare for a business..."
We responded:
"Mark, thanks so much for taking the time to share your positive experience! We value your feedback! - Ernie Bolanos State Farm"
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farzad youshei

February 10, 2026

5  out of  5
rating by farzad youshei
"I’ve had a great experience working with Diana Atlas and the team at Bolanos Insurance & Financial Services. Diana is incredibly responsive, knowledgeable, and genuinely cares about making sure everything is handled correctly and efficiently. She takes the time to explain options clearly and always follows through, which makes the entire process seamless and stress-free. Highly recommend Diana to anyone looking for reliable, professional insurance support."
We responded:
"Farzad, thanks for the review! Glad to hear about your experience with our office. - Ernie Bolanos State Farm "
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Sharon Takeshita

February 9, 2026

5  out of  5
rating by Sharon Takeshita
"Donovan was very helpful and knowledgeable in answering my question via phone. And he took it a step further by offering to follow up via email and provided me with very useful information."
We responded:
"Hi Sharon, we're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. - Ernie Bolanos State Farm "
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Natasha u.

February 6, 2026

5  out of  5
rating by Natasha u.
"Diana is a gem! She was able to to bring down my payment for the car by $50. all the while keeping the upmost coverage. We found a simple mistake..my car was paid off...so, I was able to loop in savings there. Diana spent time and offered us a few options to save monthly on our bill. Very grateful and it was a seamless experience with quick call backs to resolve the issues and find solutions."
We responded:
"Natasha, thank you for recognizing the great service you received at our agency! We appreciate your business. - Ernie Bolanos State Farm"
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SafeAndSteadySeniors

February 5, 2026

5  out of  5
rating by SafeAndSteadySeniors
"Diana A. was super helpful in getting my insurance up-to-date, ensuring I get the discounts and refunds to maximize my savings, and helped me feel a lot more organized in this chaotic time. Thank you!"
We responded:
"Thank you for the great review! Glad we could assist! - Ernie Bolanos State Farm"
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R Charles Flickinger

February 4, 2026

5  out of  5
rating by R Charles Flickinger
"Updated deductibles wer forwarded to the credit union. Received and printed updated ID cards. Donovan was helpful getting this achieved. Credit Union asked me to visit them late Friday to confirm their processing is completed."
We responded:
"We appreciate the time you took to give us such a great rating! Glad we could assist! - Ernie Bolanos State Farm"
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Luz Morales

February 4, 2026

5  out of  5
rating by Luz Morales
"Bryan is great! I recommend speaking with him with any concerns you may have."
We responded:
"Thank you for taking the time to leave us a great review Luz! - Ernie Bolanos State Farm "
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Tulu Co inc Silver

February 4, 2026

5  out of  5
rating by Tulu Co inc Silver
"i have car and home insurance with Ernie bolanos state farm insurance, they alway took care of me , i think they are best agents Brian, juan, Adriana all are the best , 5 stars"
We responded:
"Thank you for the 5 stars! We appreciate your business and feedback! - Ernie Bolanos - State Farm"
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Esteban Ochoa

February 1, 2026

5  out of  5
rating by Esteban Ochoa
"Bryan helped me out with going over my policy. Thanks!"
We responded:
"Thank you for taking the time to leave us 5 Stars Esteban! - Ernie Bolanos State Farm"
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Lexus Holland

January 26, 2026

5  out of  5
rating by Lexus Holland
"Top-tier service, great people, zero complaints. Couldn’t ask for a better experience. Agent Bryan was excellent with helping me with all my questions."
We responded:
"Glad to hear about your great experience with our office Lexus! Thank you for the review! - Ernie Bolanos State Farm"
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Silvia Negri

January 21, 2026

5  out of  5
rating by Silvia Negri
"I called about a problem I had with my car and spoke with Donovan. My car has an extended warranty but my issue is not covered by it. Donovan helped me confirm that my comp part of my policy will take care of it and he also transferred me to claims to start my process. He answered questions best to his ability about this process but couldn’t answer how would it affect my extended warranty as it’s a different thing which is completely acceptable. It was nice to talk with him, he was very polite and helped ease my mind about the process of it all."
We responded:
"I'm so glad we could help Silvia! We appreciate you taking the time to leave us a review and if you have any trouble with our claims department please call our office for assistance. Thank you! - Ernie Bolanos"
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Frank Sabia

January 18, 2026

5  out of  5
rating by Frank Sabia
"Bryan was fantastic! He helped me with going over my coverage and going over every option in order to bring down my premium. Thank you,"
We responded:
"Thank you for taking the time to do such a great review for us Frank! Glad we could assist you. - Ernie Bolanos - State Farm"
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Christine Moore

January 17, 2026

5  out of  5
rating by Christine Moore
"I had the pleasure of speaking with Bryan with a couple of questions. He was prompt in his responses and addressed my questions fully. He also followed up and make sure that I know the deadline and next steps."
We responded:
"Glad you had a great experience with our office Christine. We appreciate the 5 Star Review! - Ernie Bolanos - State Farm "
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belen reyes

January 17, 2026

5  out of  5
rating by belen reyes
"Bryan was excellent! I recommend him if you’re looking for insurance."
We responded:
"Thank you for taking the time Belen! We appreciate you taking the time to leave us a 5 Star Review! - Ernie Bolanos State Farm "