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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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giovanna duarte

October 4, 2024

5  out of  5
rating by giovanna duarte
"I really appreciate the agent Juan Bustos who helped me out with my policy. He went above and beyond in assisting me with my policy. His patience and attention to detail were remarkable, ensuring that I fully understood every step of the process. What could have been a confusing or stressful experience was made smooth and easy thanks to Juan's expertise and calm demeanor. He took the time to answer all my questions thoroughly, and his professionalism truly stood out. I’m very grateful for his help and for making this entire process hassle-free."
We responded:
"Giovanna, welcome to the State Farm Family! We appreciate you taking the time to write such a nice review. Feel free to reach out anytime. - Ernie Bolanos"
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Jim Crawford

October 4, 2024

5  out of  5
rating by Jim Crawford
"I was auto-switched to Ernie because my previous agent retired. I couldn’t be happier to have Ernie and his staff taking care of my insurance accounts. Bryan has been super helpful and Diana has been very patient and kind, helping me keep track of my Earthquake insurance. What a great team!"
We responded:
"Jim, it's a pleasure to serve as your new agent. Thank you for recognizing the team. Please feel free to reach out anytime, we're here to help. - Ernie Bolanos"
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Silvia Ortega

October 3, 2024

5  out of  5
rating by Silvia Ortega
"Excelente atención"
We responded:
"Muchas gracias por la excelente resena! Lo apreciamos! - Ernie Bolanos"
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Daniel Arnerich

September 27, 2024

5  out of  5
rating by Daniel Arnerich
"Juan was very helpful getting my policy set up. Prices and coverage were good as well."
We responded:
"Daniel, thank you for the great review! We appreciate it! - Ernie Bolanos"
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Desiree Abundis

September 15, 2024

5  out of  5
rating by Desiree Abundis
"Bryan has been extremely helpful in helping me understand my monthly payment, and in helping me find the best rate possible. Thank you!"
We responded:
"Thank you for the great review Desiree! We appreciate your business and loyalty! - Ernie Bolanos"
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Robin Thompson

September 13, 2024

5  out of  5
rating by Robin Thompson
"I called the agent’s office for help with a billing question. Diana was the epitome of excellence in her demeanor and customer service. It seems that good customer service is hard to come by these days, but Diana is a gem and a true asset to her employer. Thanks Diana"
We responded:
"Robin, we appreciate the great review! Love seeing our team get recognized for their hard work! Thank you! - Ernie Bolanos"
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Van Thompson

September 12, 2024

5  out of  5
rating by Van Thompson
"Great service, great people, it’s such a pleasure to do business with this office!"
We responded:
"Thanks Van, it's great having customers like you! - Ernie Bolanos"
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Shelley Irwin

September 11, 2024

5  out of  5
rating by Shelley Irwin
"Bryan and the rest of the office at Ernie Bolanos State Farm. They’re an incredible bunch of people that helped us during our weakest times in our life, We need more people like Ernie Bolanos Office, if I could give them 10 stars I would. They are amazing compassionate, and really help me with getting affordable great insurance! I wish more State Farm offices were ran like their office!"
We responded:
"Such a heartfelt review Shelley, thank you! We appreciate you and your family. Glad we could be here for you. - Ernie Bolanos"
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Kagan Oshiro

September 10, 2024

5  out of  5
rating by Kagan Oshiro
"Richard was very professional and thorough when I came in to get a motorcycle policy. I’ve had a life insurance policy for over 10 years and never had a complaint with Ernie’s team. Ernie even stopped by to ask how I was doing and offer me a cold beverage (110 degree weather). To say Ernie goes above and beyond would be an understatement; this guy is to the moon!"
We responded:
"Kagan! You rock my friend, thank you for the great review, your loyalty and trust! - Ernie Bolanos"
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nazzy

September 10, 2024

5  out of  5
rating by nazzy
"I had the pleasure of being helped by Juan, and I can't say enough about the excellent service he provided. He was incredibly patient, taking the time to thoroughly explain everything and making sure I understood every detail. His kindness and professionalism truly stood out as he helped me weigh my options and choose the best one for my needs. Juan went above and beyond, ensuring that I felt confident and informed throughout the entire process!"
We responded:
"Nazzy! We work hard to provide this level of service and I'm glad to hear you received it. Thank you for choosing our office and for taking the time on this great review - Ernie Bolanos"
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Mike Alvarez

August 26, 2024

5  out of  5
rating by Mike Alvarez
"I got a life insurance policy from Bryan and he answered every question to detail. I loved how transparent he was and catered to the needs of a policy that I needed for my family! Thank you so much Bryan for your professionalism and answering of my many questions. If you need a life insurance, car insurance policy. You’re in good hands with Bryan!"
We responded:
"Mike, so glad we could assist with your life insurance. We appreciate the great review, thank you! - Ernie Bolanos"
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Gabriel Vela

August 25, 2024

5  out of  5
rating by Gabriel Vela
"Juan D bustos was great and was an amazing help in starting my first insurance policy ever! He answered every question I had and was able to help me better understand what I was getting into and I will for sure be recommending him to anyone in the future! Great interaction and experience overall thanks to Juan!"
We responded:
"So glad you had a great experience with our office Gabriel. We thank you for the great review too! - Ernie Bolanos"
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Garen

August 23, 2024

5  out of  5
rating by Garen
"Diana was a fantastic help. Very quick and fast service. I am very appreciative of work she’s done with me."
We responded:
"Thank you for recognizing our service Garen! We appreciate the review. - Ernie Bolanos"
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Erica Frias

August 22, 2024

5  out of  5
rating by Erica Frias
"Richard was amazing, helped me get the best insurance for my budget. I’m very happy all around."
We responded:
"Glad we could assist Erica and we appreciate you taking time for our review! - Ernie Bolanos"
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Jacqueline Cuentas

August 20, 2024

5  out of  5
rating by Jacqueline Cuentas
"Brian was amazing, rates keep going up but he helped me find solutions for our increasing bill and helped save me a lot of money each month. He was very friendly, knowledgeable and took the time to understand our insurance needs. Very satisfied."
We responded:
"Jacqueline, thank you for the great review! - Ernie Bolanos"
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pam ruiz

August 15, 2024

5  out of  5
rating by pam ruiz
"Richard was outstanding at helping me figure out what insurance policy to get and was very thorough in explaining everything. As a young driver, new to insurance policies he made sure I understood everything and didn’t walk away with unanswered questions. Definitely recommend having him help out anyone else looking to get state farm insurance!"
We responded:
"Pam, I'm so glad you had a great experience with our office. Thank you for sharing and your great review! - Ernie Bolanos"
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pat reed

August 15, 2024

5  out of  5
rating by pat reed
"I had the pleasure of working with Diana Atlas on all my policies, Earthquake, Home, Car. She was such a personable and patient representative for Ernie Bolanos-State Farm. She reinsured me I had enough coverage and everything was in alignment. Also kind enough to take my payment over the phone. Thanks Diana - what a pleasure."
We responded:
"Pat, thank you so much for taking the time to write such a nice review. We appreciate it! - Ernie Bolanos"
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Lisa Vizuete

August 5, 2024

5  out of  5
rating by Lisa Vizuete
"Richard was an amazing agent! He took his time explaining everything and breaking it down to my understanding. I really appreciate agents that take the time to make sure everything is well explained and suitable for your lifestyle."
We responded:
"Lisa, I'm so glad to hear about your great experience with our office. We appreciate you taking the time for our review, thank you. - Ernie Bolanos"
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An Ca

August 5, 2024

5  out of  5
rating by An Ca
"Great customer service always looking for ways to help everyone is friendly and nice Profesional"
We responded:
"We appreciate you recognizing our service at the office An. We thank you for great review! - Ernie Bolanos"
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Estella Eson

August 4, 2024

5  out of  5
rating by Estella Eson
"I spoke with a young man named Bryan Estrada and wow … his customer service skills were on point . He was very communicative and helped me throughout every step of the way ! He was super vibrant and would recommend him 100%!!!! If you’re looking for insurance , he’s your man !"
We responded:
"Thank you for the review Estella! Glad we can provide you with 5 star service for your insurance! - Ernie Bolanos"
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elleisa mendoza

August 1, 2024

5  out of  5
rating by elleisa mendoza
"Richard was amazing ! He broke down everything for me so I was able to understand and he was very patient with all my questions. We need more agents like this"
We responded:
"Glad we could assist with your insurance Elleisa! We appreciate the great review! - Ernie Bolanos"
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Marcos

July 29, 2024

5  out of  5
rating by Marcos
"Bryan was super helpful and knowledgeable. 👍👍"
We responded:
"Thank you for the great review Marcos! - Ernie Bolanos"
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Amelia Vega

July 25, 2024

5  out of  5
rating by Amelia Vega
"State farm has been the "go to" professionals for all my vehicles, home insurance questions. Juan and Brian, two knowledgeable agents, have professionally guided me along any insurance process. I trust their advice. I'm pleased with their timely paperwork too."
We responded:
"Amelia, I'm glad we were able to be there for you when you needed us. It's a pleasure to assist you with your insurance."
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B. Carlos

July 5, 2024

5  out of  5
rating by B. Carlos
"Thank You 🙏 Diana J. Atlas 🙃 For helping me 😊"
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Reza Rahman

July 1, 2024

5  out of  5
rating by Reza Rahman
"My experience working with Juan Bustos is excellent. He is very helpful, friendly and answered all my questions regarding my home insurance policy. It is very pleasant to work with Juan."
We responded:
"Glad we could assist with your home insurance Reza. We appreciate you taking the time for the great review! - Ernie Bolanos"